WHAT IS MY ORDER NUMBER?
After submitting an order on our website, you will go through to the thanks-page which will display your order number. Shortly after, you will receive an email with your order confirmation, which also includes your order number.
WHAT IS THE DELIVERY TIME?
Typical shipping timeframes are as follows:
USA: Between 7 - 30 days average
Canada: Between 10 - 30 days average
Europe: Between 7 - 30 days average
Australia: Between 7 - 30 days average
All Others: Between 15 - 30 days average
CAN I ADD OR CHANGE SOMETHING AFTER I HAVE PLACED AN ORDER?
If your order has not been sent yet, it is possible for us to adjust it.
MY ORDER IS RUNNING LATE!
We apologize that your order has not arrived with you within the timeframe we set in our expected delivery time. The expected delivery time is our best possible estimation for when your parcel will arrive.
HOW MUCH ARE THE SHIPPING COSTS?
All orders are sent by us for FREE!
WHICH COUNTRIES DO YOU SHIP TO?
At Happy Painting, we provide worldwide shipping!
We offer standard shipping to the United Kingdom, Ireland, the United States, Canada, Australia, New-Zealand, India, Iceland, Norway, Sweden, Denmark and Finland.
Is your country of residence not in this list? If you send us an email, we will add your country to the checkout options so you can easily order in our store! No worries, we will not charge any shipping costs.
CAN I CHANGE MY ADDRESS?
If you have just placed an order, please send us an email Make sure to include your order number and ask us to change the delivery address.
Take into account that it is most likely not possible for us to adjust your address if your parcel has already been sent.
HOW LONG DOES IT TAKE BEFORE MY ORDER WILL BE ON ITS WAY?
Unless indicated otherwise in the confirmation email, all orders will be processed and sent within 72 hours. (This doesn’t include weekends and holidays.)